Shipping policy

Thank you for choosing huebric! We aim to provide you with a seamless and satisfying shopping experience. This Shipping Policy outlines important details about the shipment and delivery of your orders within India.

Shipping Methods and Charges:

1. Domestic Shipping: We offer shipping services throughout India. The shipping charges may vary depending on the weight, dimensions, and destination of your order. The exact shipping cost will be calculated and displayed during the checkout process before you finalize your purchase.

2. Shipping Providers: We work with reputable logistics partners to ensure safe and timely delivery of your orders. The shipping provider may vary depending on your location and the availability of services in your area.

Order Processing Time:

1. Order Processing: Once your order is successfully placed, it will undergo processing before shipment. The processing time typically ranges from 1 to 3 business days. Please note that this timeframe does not include weekends or public holidays.

2. Order Verification: In certain cases, we may need to verify your order details or request additional information to ensure the accuracy and security of the transaction and payment confirmation. This may cause a slight delay in the processing time, and we appreciate your cooperation in such instances.

Shipment and Delivery:

1. Shipment Notification: Once your order is shipped, you will receive a shipping confirmation email or SMS with the relevant tracking details. This information will allow you to monitor the progress of your shipment until it reaches your doorstep.

2. Delivery Time: The estimated delivery time varies depending on your location, the shipping method chosen, and any unforeseen circumstances that may arise during transit. In general, you can expect your order to be delivered within 3 to 7 business days from the date of shipment.

3. Delivery Attempts: Our shipping partners will attempt to deliver your package to the provided shipping address. In case you are unavailable at the time of delivery, they may make additional attempts or contact you to reschedule the delivery. It is important to provide accurate contact details to facilitate smooth communication during this process.

4. Undeliverable Packages: If, for any reason, your package is deemed undeliverable by our shipping partners (e.g., incorrect address, unavailability, refusal to accept), it will be returned to us. In such cases, we will notify you promptly and provide options for reshipment or order cancellation.

5. Unserviceable Locations: In the very rare occasion that your location becomes unserviceable after placing the order due to courier constraints, and gets labeled as Entry Restricted Area or Out of Delivery Area you will have to self-collect the order from the courier’s hub. 

Order Tracking: You can track your order by using the tracking information provided in the shipping confirmation email or SMS.

Please Note:

1. International Shipping: At the moment, we only offer shipping services within India. We apologise for any inconvenience caused to our international customers.

2. Public Holidays: Please be aware that shipping and delivery times may be affected during public holidays and unforeseen circumstances beyond our control, such as natural disasters, strikes, or transportation disruptions. We appreciate your understanding in such situations.

If you have any further questions or concerns about our shipping policy, please don't hesitate to write to us at teamhuebric@gmail.com.